Learn how to use emotional intelligence to get better results in the workplace.
Welcome to our Emotional Intelligence series. This free online course shows you how to get better results in the workplace through better communication.
What is emotional intelligence?
Simply put, it is the ability to identify one's own emotions and those of others and use this knowledge to guide behaviour. It is a key attribute of competent leaders and managers. About the course
Rather than getting bogged down in theory, we use real-world examples to illustrate emotional intelligence and why developing and using it in the workplace is essential. There are helpful quizzes and downloads for yourself and those you can use with your team in the workplace. Purpose: If you want to be a more effective workplace leader and manager, this series will help you develop and use your emotional intelligence for better workplace outcomes.
Audience: This course is designed for everyone, share with your teams, colleagues and friends.
Duration: The course takes approximately one hour and is delivered in a five-part series.
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