Emotional Intelligence - Series 2
Managing our own emotions can lead to better workplace outcomes
Welcome to our Emotional Intelligence series, this free online course shows you how to get better results in the workplace through better communications.
Introduction - Welcome to our Emotional Intelligence series (5 mins)
Series 1 - What is emotional intelligence (EQ, EI)? (15 mins)
The first step is understanding and then increasing our emotional intelligence, by looking at our own range of emotions. This lecture analyses what self-awareness is, and why it is important to developing our emotional intelligence.
Lecture 4 - Emotional self-awareness
Activity: Download and complete a self-reflection task.
EQ Series - Basic Emotions
Download PDF • 83KB
Lecture 5 - How to self-assess accurately
Activity: Download and complete the self-assessment form
EQ Series - Emotional strengths and weaknesses
Download PDF • 88KB