Emotional Intelligence - Series 1

What is emotional intelligence (EQ, EI)?

Welcome to our Emotional Intelligence series. This free online course teaches you how to improve your communication skills and achieve better workplace results.

Lecture 1 - What is emotional intelligence (EQ, EI)?

In this lecture, we look at what emotional intelligence is and who some of the key figures are in its development.

Lecture 2 - Why is emotional intelligence important in the workplace?

Emotional intelligence is one of the most important attributes a leader and manager can have. This lecture examines the importance of emotional intelligence in the workplace.

Lecture 3 - Emotional competence framework.

This lecture explains the emotional competence framework.

Next: Series 2 - Managing our own emotions can lead to better workplace outcomes

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