What is emotional intelligence (EQ, EI)?
Welcome to our Emotional Intelligence series. This free online course teaches you how to improve your communication skills and achieve better workplace results.
Lecture 1 - What is emotional intelligence (EQ, EI)?
In this lecture, we look at what emotional intelligence is and who some of the key figures are in its development.
Lecture 2 - Why is emotional intelligence important in the workplace?
Emotional intelligence is one of the most important attributes a leader and manager can have. This lecture examines the importance of emotional intelligence in the workplace.
Lecture 3 - Emotional competence framework.
This lecture explains the emotional competence framework.
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